People who examine antagonistic for Covid-19 are unable to share the result with the model new NHS app for England and Wales in the event that they did not information the examine by the use of the app throughout the first place.
The app asks for a code to register a examine consequence nonetheless a code is barely acquired if the examine is constructive.
People who enter that they’ve indicators with out coming right into a consequence uncover a self-isolation countdown begins.
The Division for Properly being and Social Care talked about the app might be updated.
People who’ve been using the app since its launch on Thursday, and who had already booked exams sooner than downloading it, have found that they are unable to stop the self-isolation countdown after reporting indicators within the occasion that they then get a antagonistic consequence, because of it would not embody a code they are going to share.
“That’s so difficult as a result of the app doesn’t inform you which will’t enter antagonistic examine booked outside it,” talked about Prof Deborah Ryan, who initially contacted the BBC.
“And the app nonetheless tells you to quarantine when you occur to entered indicators. So this means I’m unable to flip off the self-isolation alert throughout the app?”
The self-isolation alert cannot be de-activated on this state of affairs.
It isn’t clear what variety of examine outcomes might be affected by this.
The Division of Properly being talked about that using the app is “fully voluntary” and advice to get a examine or self-isolate cannot be enforced.
Exams booked by the use of the app might have the outcomes robotically shared with it, it talked about.
Consistent with the knowledge analyst App Annie the NHS Covid-19 app has been downloaded spherical 4m events thus far.
“By downloading this app you are serving to protect your self and others. For many who information your examine by the use of the app then the outcomes will most likely be robotically recorded throughout the app and the isolation countdown will most likely be updated,” talked about a DHSC spokesman.