A person in Ontario has filed a human rights grievance in opposition to Uber Canada for allegedly not doing sufficient to serve individuals with disabilities.
The person, who is called Michael McNeely, instructed City News that he needs to make Uber acknowledge that it has obligations to individuals with disabilities.
McNeely is accusing the corporate of discriminating in opposition to him primarily based on his incapacity, and argues that Uber Canada has didn’t accommodate his particular wants.
“I can request a driver to come back to my location, however more often than not they name me to substantiate the place they’re and ask me to fulfill the automotive so we are able to start our journey,” McNeely instructed Metropolis Information.
“However I can’t hear the cellphone, I can’t reply the cellphone so usually I’m with a buddy who can reply the cellphone for me and he can inform the motive force the place we’re. It simply makes me really feel silly and I suppose it makes me really feel I don’t have as a lot independence as I ought to,” he stated.
A spokesperson for Uber Canada instructed Metropolis Information in an announcement that there’s a textual content characteristic that customers can use to speak with their driver.
“There’s an anonymized textual content characteristic inside the Uber app that offers prospects a technique to talk with their driver or supply particular person, which can be utilized for the blind, deaf, and exhausting of listening to communities. We’ll decline to touch upon this lively litigation,” the spokesperson acknowledged.
McNeely says that he isn’t in search of compensation, and that his purpose to to get Uber to implement adjustments to accommodate customers with disabilities.
Supply: City News